Student Help

Where to Buy

• On-campus Students: Click Here to find out if your school has online ordering enabled. Shipping and Processing: Orders received by noon Central time will require 1-2 business days for processing and additional 1-5 business days for shipping, and may require extra days if the kit you order is out of stock and needs to be assembled. "Next Day" shipping applies after processing. If you need your kit sooner, we recommend you purchase your copy of The Textile Kit from a bookstore serving your school. If your campus bookstore is out of stock, please ask them to re-order and we will send more kits ASAP.
  • We strongly advise against buying via unauthorized sellers such as via third parties on Amazon, because they are typically selling out-of-date kits, or kits with expired software. We are not able to support any kits purchased from unauthorized sellers.
  • Because different instructors require different versions of the kit, buying your kit at your campus bookstore or ordering from our Online Store are the ONLY WAYS to be sure you get the right kit! Please buy only from authorized sellers so we can fully support your purchase.
• Online/Distance Learning Students: Click Here to purchase the required kit for your course. If your school is not listed, please Contact Us.
• Professors: If you want your students to be able to buy online and your school is not listed, please Contact Us.
• Corporate Trainers: Click Here to shop, and choose the "Corporate Training" option from the list.
• General Public: Click Here to shop, and choose the "General Public" option from the list. If you need a different option other than the ones listed, please Contact Us.
• Bookstores: Please visit our Bookstore Help page for wholesale purchase information.
• International Customers: If you live outside the U.S.A. and Canada, please Contact Us for products available for shipment to your location.

How to Assemble

• Check with your instructor first: Please DO NOT DISTURB the samples in your kit and DO NOT WRITE on the mounting pages in the binder until you receive complete directions from your instructor regarding the assembly of your kit.
• Watch the how-to-video: Watch this short video which provides an overview of how to assemble your kit:
  • How To Assemble video
• Or read the video script here:
  • How to Assemble video script
• Use the written instructions in the front of your kit: Complete written instructions for assembling your kit appear on page 2 of the printed index inside your binder. If your instructor allows you to choose your own method of assembly, our experience leads us to suggest the procedure described there for the best results.
• VERY IMPORTANT AND VERY HELPFUL! Use the Virtual Lab Assisant on The Textile Kit Online: Use the key code on the small card in the front of your binder or sample bag to register for access to The Textile Kit Online. The Virtual Lab Assistant is a digital presentation on The Textile Kit Online, showing a virtual example of a completed kit, filled out and with the samples mounted. Although your samples may not match the ones in the Virtual Lab Assistant exactly, most users find this resource very helpful for double checking the process as they go along. The Virtual Lab Assistant also provides a brief audio description of each sample, a magnified view of each sample, and more examples of samples to show other ways they may appear, all of which can help you determine if your kit is going together as it should. Please note your sample may differ in color, style, or print from any of the samples shown in the Virtual Lab Assistant, but many of the samples will be the same or similar enough to be helpful to you. The Eco Edition and Eco+ Edition also include expanded commentary about each sample, in both text and audio formats.

The Textile Kit Online (NATURAL-COLOR BINDER)

The Textile Kit Online is accessed using the small key code card in the front of every kit sample bag. Register at www.thetextilekit.com/register. After you have registered, you can login with your username and password at http://www.thetextilekit.com/online_kit_ecoplus/ and make this link a favorite so you can check back easily and often.

The Textile Kit Online (GREEN BINDER)

The Textile Kit Online is accessed using the small key code card in the front of every kit binder. Register at www.thetextilekit.com/register. After you have registered, you can login with your username and password at http://www.thetextilekit.com/online_kit_eco/ and make this link a favorite so you can check back easily and often.

Online Issues?

• The Textile Kit Online
  • The Textile Kit Online is accessed using the small key code card in the front of your kit binder or in your sample bag. Follow the instructions on the card to register. If you have any problem with The Textile Kit Online registration, visit www.thetextilekit.com/help for assistance. IF YOUR KEY CODE IS NOT FOUND IN THE FRONT OF YOUR BINDER OR IN YOUR SAMPLE BAG, PLEASE CONTACT US IMMEDIATELY FOR A PROMPT REPLACEMENT CODE.
  • If you still cannot access The Textile Kit Online, please Contact Us (include your name, instructor's name, and college or university name with your request) for login assistance.

Missing Samples?

If you are missing a sample (or any other part of your kit), please e-mail us within 60 days of purchase at mail@atexinc.com and let us know:

• Missing sample NUMBER
• Missing sample NAME
• Your full name
• Your complete mailing address
• Eco Edition (Green Binder) or Eco+ Edition (Natural Binder)

We will send you a replacement part ASAP. We are very sorry for any inconvenience. But we appreciate the opportunity to make every kit complete!

If you have other questions or comments, please Contact Us.